Getting someone out: $80–$180
Standard Sydney call-out for after-hours attendance. Ask before booking, not after the invoice.
A burst pipe at 2am does not wait for business hours, and neither do we. One call reaches a licensed plumber rather than an answering service, and a crew is dispatched to Greenwich with the gear to stop the problem rather than look at it.
After-hours work is not the same trade as daytime work. The parts have to be on the van because no supplier is open, the diagnosis has to be right first time because there is no second attendance that night, and the person answering the phone has to be able to tell a genuine emergency from something that is cheaper on Monday.
That last part matters more than it sounds. Telling you a job can safely wait costs us the callout and saves you a premium, and it is the fastest way to know whether the outfit you have rung is worth using again.
The genuine emergency in an older home is often not the size of the fault but the lack of an alternative. A single bathroom out of action with a family in the house is a call-out, whatever the textbook says about severity.
Homes from Greenwich Road down to the Point still run earthenware sewer lines laid over a century ago, now cracked and prone to root entry.
We treat it that way. If it is the only toilet, it goes to the front of the queue — and if we can talk you through getting it usable tonight so the visit can happen at daytime rates tomorrow, we will do that instead and say so on the phone.
Two separate systems run under most properties around Greenwich: stormwater, which takes rain from roofs and yards, and sewer, which takes everything from inside the house. They are not supposed to meet.
Pipes threaded across the peninsula’s sandstone shelves shift at the joints as ground and tree loads change, opening gaps that snag waste.
When they do — an illegal connection, a cracked line, a surcharging pit finding its way into the wrong pipe — heavy rain overwhelms a system never built for it, and the symptoms appear indoors. Working out which system has actually failed is the first thing we do, because the repair, the cost and who is responsible all follow from it.
A drain on a slope moves water fast, and fast is not always good. Waste can outrun the liquid carrying it on a steep run and settle at the first flat section, building up at exactly the same spot each time.
Stormwater plunges toward Gore Cove and the Lane Cove River, scouring silt and leaves into ageing stormwater lines that block in heavy rain.
The tell is a blockage that recurs at the same interval in the same place. That is a gradient problem, not a usage problem, and no amount of careful flushing fixes it — the answer is to see the profile of the line and correct the section that is wrong.
One slow basin is a local problem. Toilet, shower and floor waste misbehaving together means the shared line downstream, and on older earthenware that is the usual pattern.
It also changes the urgency. A single blocked fixture can wait for morning; a main line with nowhere to go will find the lowest opening in the house, and that is usually a floor waste in the bathroom.
If it is happening right now: stay out of moving water, lift what you can off the floor of the garage, and clear any grate you can reach safely from dry ground. Do not lift a surcharging pit lid — the water underneath is moving faster than it looks.
Once the rain stops, the pit that overflowed usually has a reason, and it is rarely the rain. Silt, roots or a collapsed section will do it, and the difference matters because one of those is a clean-out and the others are a repair.
A century of jacarandas, figs and camellias means dense root systems probing every sewer joint on the peninsula for moisture.
Heavy rain arriving on a high tide is the combination that fills yards near the water. Stormwater that normally drains away has nothing to drain into, so it backs up through the pits instead — which is why a blocked line around here shows itself in the garden long before it shows itself indoors.
If your yard has filled more than once, the pit is telling you something. Clearing it during the storm is emergency work; finding out why it filled is a twenty-minute camera run on a dry day, and considerably cheaper.
The honest test is whether it is still getting worse while you wait. Water running where it should not, sewage coming back up inside, any smell of gas, or a total blockage in a home with one toilet — those cannot wait, and they get a van.
A dripping tap, a slow drain, a toilet that still flushes eventually: those are real jobs, but they are cheaper tomorrow and no worse for waiting. We will tell you which one you have before anyone gets in a vehicle.
Standard Sydney call-out for after-hours attendance. Ask before booking, not after the invoice.
Roughly $120–$160 in daylight. Someone is out of bed and on the road, and the rate reflects it.
Where most single-fault after-hours jobs land once attendance, labour and small parts are counted.
Slab leaks, gas line work, anything that means opening a wall overnight. You approve the figure first.
We would rather book you for Monday at daylight rates than take a premium for a job that was never urgent.
The price is agreed before work starts, including at 2am. Figures here are indicative of the 2026 Sydney market rather than a quote from us, you get your own number as a fixed price before any work starts.
Call and describe it. If it can hold, we will tell you, and book you at daytime rates. If it cannot, you will be glad you rang tonight.
Cost, response times, and what actually counts as an emergency.
Phone is quickest at night. The form works too and reaches the crew covering Greenwich rather than a national call centre.
Leave your details and our local Greenwich team will call you back fast.